Customer Relations Specialist
Location: Almere | Hours: 32-38 per week | Level: Bachelor work level (HBO)
Are you an experienced Customer Relations professional with strong organizational skills and a keen commercial mindset? Do you enjoy working with technical products in a team where collaboration, recognition, and job satisfaction are central? Then Profiltra offers you a dynamic and meaningful role in our Performance Materials group — which includes Liquid Filtration Solutions, Color Solutions, and Functional Materials.
Your rol
As a Customer Relations Specialist, you play a key role in maintaining strong customer relationships and managing a smooth order process, within our Performance Materials group. Profiltra is a trusted partner for clients across various industries and is continuously growing and evolving. You will be essential to this progress: advising clients on technical solutions and ensuring both existing and new customers receive the best possible support.
You will work closely with field sales colleagues and our in-house distribution team to guarantee a reliable and efficient delivery process. From quotation to delivery, you will oversee the entire commercial and logistical flow. Coordinating both purchases & sales and keeping in touch with clients, suppliers, and colleagues. You proactively monitor lead times, align schedules and keep everyone informed. You also identify opportunities for improvement and growth and turn these into concrete actions.
You are accurate and structured, using the ERP system Exact to stay organized. This diverse role allows you to work independently and show initiative. Want to find out where your strengths fit best? We would love to explore that with you during an introduction meeting.
What we offer
- A challenging and independent role where your ideas and feedback are valued
- A financially healthy and growing family business with an open, informal atmosphere
- A social, ambitious, energetic, and professional team
- Development and growth opportunities based on your skills and performance
- Salary indication: € 3.000 – € 3.600 gross per month (based on full-time employment)
At Profiltra, long-term employment is more the rule than the exception. That says a lot about our culture — we value your dedication, recognize your talents, and invest in your development. We aim for success not just for our customers, but for you as a team member.
Our ideal candidate:
We’re looking for someone who brings both responsibility and a results-driven mindset and who fits the following profile:
- Relevant work experience managing order processes and customer relationships
- Excellent communication skills in Dutch, English and German
- Knowledge of other languages is a big plus
- Affinity with or interest in technical products is a bonus
- A hands-on team player with a practical and solution-oriented approach
About Profiltra
At Profiltra, we’ve been evolving for over 80 years from a local family business to an international technical distributor. What has remained unchanged throughout our journey is our passion for delivering high-quality, tailor-made technical solutions that truly make a difference. From our knowledge center in Almere, we connect supply and demand with expertise, reliability, and dedication. These values are at the heart of everything we do. But we don’t stop at solving today’s challenges: we look ahead and anticipate what’s coming, so we can help our customers stay one step ahead too.
Profiltra focuses on delivering innovative and sustainable solutions that perfectly meet the specific needs of their customers. Not only is the customer at the center of everything we do, but we also value a personal approach. By taking the time to understand our customers, we are able to develop solutions that are technically advanced, practical and effective. As a result, we consistently deliver customized solutions in which high-quality materials meet tailor-made solutions. With our approach we assure Profiltra is not just a name, but a trusted partner for customers’ success.
Curious about what else we do at Profiltra? Visit: www.profiltra.com
Send your motivation and CV to hr@profiltra.com, or contact our HR team:
Mandy Högl: 036 204 88 83 | Yvonne Karsten: 036 204 88 84
Visit our website to learn more about working at Profiltra and meet our team!
Acquisition in response to this vacancy is not appreciated